This course is designed to put more emphasis on the staff member who meets your patience first and usually is the last to see them. Staff are the most important marketing tool in your office. The way a staff member introduces patients to the programs you offer can mean success or failure.
Faculty- Lisa Curry & Lynn Mayer. October 18, 2010, Costa Mesa, CA.
4 DVDs and Manual.
CCWFN Students get lifetime online access. (DVDs are optional.)